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Billing

Managing Your Subscription

How to upgrade your plan, update payment info, and view invoices.

Manage all aspects of your subscription from the Subscription page in the sidebar.

Upgrading your plan

  1. Go to Subscription in the sidebar
  2. Review the available plans in the plan comparison section
  3. Click the upgrade button on the plan you'd like to switch to
  4. Confirm the change

Upgrades take effect immediately. You'll be charged a prorated amount for the remainder of your current billing period.

Payment information

Your payment method details are displayed on the Subscription page, including:

  • Card type (Visa, Mastercard, etc.)
  • Masked card number (last 4 digits)
  • Cardholder name
  • Expiration date

To update your payment method, use the billing portal link on the Subscription page.

Billing address

Your billing address is shown alongside your payment information. This is the address associated with your payment method.

Invoices

The invoices section shows a table of all your billing history:

  • Invoice number — Unique identifier for each invoice
  • Issue date — When the invoice was created
  • Due date — When payment was due
  • Status — Paid, unpaid, or other status
  • Total — The amount charged
  • Currency — The billing currency

Need help with billing?

If you have questions about charges, refunds, or billing issues, contact our support team at support@bistu.com.